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DRAFT OLD VERSION LIVE

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{"ID":169,"SpaceID":9,"PageID":50,"HasCommentsThread":false,"SeoTags":{"PageID":0,"MetaDescription":{"ID":0,"Name":"description","Value":null},"MetaKeywords":{"ID":0,"Name":"keywords","Value":null},"OgTitle":{"ID":0,"Name":"og:title","Value":null},"OgDescription":{"ID":0,"Name":"og:description","Value":null},"OgType":{"ID":0,"Name":"og:type","Value":null},"OgImage":{"ID":0,"Name":"og:image","Value":null},"CustomTags":[],"AllTags":[]},"Path":"FAQs","Title":"FAQs","Author":{"ID":2,"Name":"Admin User (JH)"},"Version":1,"IsDraft":false,"IsOldVersion":false,"PublicationDate":"22/11/2019 11:10","VersionDescription":"v1 - FAQs - Admin User (JH) - 22/11/2019 11:10","HideHeader":false,"IsFullWidth":false,"Blocks":[{"Columns":[{"InstanceID":"474","Width":12,"WidthClasses":"col-md-12","Type":"HTML","Content":"\u003cp style=\"margin-bottom: 0px;\"\u003e\u003cspan style=\"font-size: 18px;\"\u003ePlease email \u003ca href=\"mailto:enquiries@endurancegb.co.uk\" class=\"ApplyClass\"\u003eenquiries@endurancegb.co.uk\u003c/a\u003e\u0026nbsp; - for more information.\u003c/span\u003e\u003c/p\u003e\n\u003cp style=\"margin-bottom: 0px;\"\u003e\u003cbr\u003e\n\u003c/p\u003e\n\u003cp style=\"margin-bottom: 0px;\"\u003eQ. How do I request a refund?\u0026nbsp;\u003c/p\u003e\n\u003cp style=\"margin-bottom: 0px;\"\u003e\u003cem\u003eA. If it’s after the closing date then contact the RO directly with proof of why you had to withdraw, if it’s before the closing date then you can withdraw via your membership account if you made an online entry.\u003c/em\u003e\u003c/p\u003e\n\u003cp style=\"margin-bottom: 0px;\"\u003e\u003cbr\u003e\n\u003c/p\u003e\n\u003cp style=\"margin-bottom: 0px;\"\u003eQ. How do I upgrade myself?\u0026nbsp;\u003c/p\u003e\n\u003cp style=\"margin-bottom: 0px;\"\u003e\u003cem\u003eA. Either with the TS at a ride or via the office.\u0026nbsp;\u003c/em\u003e\u003c/p\u003e\n\u003cp style=\"margin-bottom: 0px;\"\u003e\u003cbr\u003e\n\u003c/p\u003e\n\u003cp style=\"margin-bottom: 0px;\"\u003eQ. How do I upgrade my horse?\u0026nbsp;\u003c/p\u003e\n\u003cp style=\"margin-bottom: 0px;\"\u003e\u003cem\u003eA. Either with a TS at a ride so the master card can be signed off or via the office\u003c/em\u003e\u003c/p\u003e\n\u003cp style=\"margin-bottom: 0px;\"\u003e\u003cbr\u003e\n\u003c/p\u003e\n\u003cp style=\"margin-bottom: 0px;\"\u003eQ. What do I do with my Novice master card at the end of the horse’s first season?\u0026nbsp;\u003c/p\u003e\n\u003cp style=\"margin-bottom: 0px;\"\u003e\u003cem\u003eA. Send it back to the office with an SAE so that a yellow second season card can be issued. The horse will then continue to use this card till it’s full.\u003c/em\u003e\u003c/p\u003e\n\u003cp style=\"margin-bottom: 0px;\"\u003e\u003cbr\u003e\n\u003c/p\u003e\n\u003cp style=\"margin-bottom: 0px;\"\u003eQ. What do I do if I’ve lost my horse’s master card?\u0026nbsp;\u003c/p\u003e\n\u003cp style=\"margin-bottom: 0px;\"\u003e\u003cem\u003eA. Order a new one via the EGB shop- be sure to include the horse’s logbook number and details of which card(s) have been lost.\u003c/em\u003e\u003c/p\u003e\n\u003cp style=\"margin-bottom: 0px;\"\u003e\u003cbr\u003e\n\u003c/p\u003e\n\u003cp style=\"margin-bottom: 0px;\"\u003eQ. What do I do if the yellow master card is full?\u0026nbsp;\u003c/p\u003e\n\u003cp style=\"margin-bottom: 0px;\"\u003e\u003cem\u003eA. Send it to the office with an SAE and request a continuation master card. There is no cost for this.\u003c/em\u003e\u003c/p\u003e\n\u003cp style=\"margin-bottom: 0px;\"\u003e\u003cbr\u003e\n\u003c/p\u003e\n\u003cp style=\"margin-bottom: 0px;\"\u003eQ. What do I do if I’ve lost my registration card?\u0026nbsp;\u003c/p\u003e\n\u003cp style=\"margin-bottom: 0px;\"\u003e\u003cem\u003eA. You can request a replacement registration document for yourself or any of your horses by clicking ‘Replacement Card’ next to the relevant name when logged into your membership account via the website.\u003c/em\u003e\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e","ComponentCode":null,"ComponentData":null,"ComponentError":null,"Background":{"Colour":null,"ImageURL":null,"ImageCrop":null,"Filter":null,"Html":"\u003cdiv class=\"cms-image\"\u003e\u003c/div\u003e"}}],"Height":0,"ColumnSpacing":0,"BottomMargin":0,"IsFullWidth":false,"IsBackgroundFullWidth":false,"Background":{"Colour":null,"ImageURL":null,"ImageCrop":null,"Filter":null,"Html":"\u003cdiv class=\"cms-image\"\u003e\u003c/div\u003e"}}],"PageURL":"https://egb.myclubhouse.co.uk/Cms/Spaces/ABOUT/FAQs?version=1","AllVersions":[{"ID":169,"Name":"v1 - FAQs - Admin User (JH) - 22/11/2019 11:10"}],"Comments":[],"UpdatedComments":[],"Spaces":[],"IsWatching":false,"LastViewTime":null,"CanEdit":false,"CanPublish":false,"CanComment":false,"CanReadComments":false,"CanModerateComments":false,"CanLike":false,"CanWatch":false}